This will unburden the citizens from sifting through hundreds of documents with different versions of the same policy. LGUs from the major cities up to remote areas of the country can all be in-sync with the latest and official guidelines.

Hosted on Google Cloud, the solution makes use of numerous AI technologies including Natural Language Understanding, Intent Detection, and Entity Detection. These features all work together for the system to intelligently capture the context behind an inquiry and provide the most relevant and up-to-date answers from DOH’s official knowledge source.

“The DOH hopes that this effort can mitigate the spread of fake news by providing a reliable and verified source of information that can be accessed by all citizens,” said DOH Undersecretary Maria Rosario S. Vergeire.

“Now more than ever, it’s crucial that all Filipinos act as one to overcome these difficult times. We need to be quick, focused, and united in the way we work together because there is no room for miscommunication and delay when lives are at stake. This is why it’s a very big honor for us to serve our country through this technology.” said Ralph Regalado, CEO of Senti AI.

“Google’s mission to organize the world’s information and make it universally accessible and useful has become even more critical during the COVID-19 pandemic. We hope that this partnership with the Department of Health and Senti AI will help connect more Filipinos to locally relevant, timely, and credible information,” said Bernadette Nacario, Country Director of Google Philippines.